KacyBelle FAQs

Empowering you with answers!

At KacyBelle, we want you to feel confident and informed about your shapewear and intimates choices. Here are some frequently asked questions to guide you:

Ordering & Your Account:

  • Q: How do I create an account?

    • A: Creating an account is easy! Simply visit our website and click on "Sign Up" or "My Account." You'll be prompted to enter your email address and create a password.
  • Q: What payment methods do you accept?

    • A: We accept all major credit cards and debit cards.
  • Q: Can I track my order?

    • A: Absolutely! Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the carrier's website.

Products & Sizing:

  • Q: How do I choose the right size for my shapewear?

    • A: We understand that finding the perfect fit is important. We recommend referring to our detailed size chart on each product page. If you have any questions, please don't hesitate to contact our friendly customer service team for personalized assistance.
  • Q: What is the difference between Curve-Enhancing and Slimming collections?

    • A: Our Curve-Enhancing Collection offers subtle sculpting to smooth and flatter your natural curves. The Slimming Collection provides targeted support for specific areas you want to enhance.
  • Q: Do you offer different levels of compression?

    • A: Yes, we offer a variety of compression levels within our shapewear collections. Descriptions on each product page will indicate the compression level (light, medium, firm).

Shipping & Returns:

  • Q: What are your shipping costs?

    • A: Shipping costs vary depending on the chosen method and your delivery location. You can see the estimated costs during checkout.
  • Q: How long does shipping take?

    • A: We offer standard and expedited shipping options. Estimated delivery times will be displayed at checkout based on your selection.
  • Q: What is your return policy?

    • A: We want you to be happy with your KacyBelle purchase. Please refer to our Returns & Exchanges Policy for detailed information on our process.

General Care:

  • Q: How do I care for my shapewear?

    • A: Caring for your shapewear properly ensures it maintains its quality and effectiveness. We recommend following the care instructions provided on the garment tag and product page.
  • Q: Can I wear your shapewear all day?

    • A: Our shapewear is designed for comfortable wear throughout the day. However, it's always recommended to listen to your body and take breaks when needed.

Didn't find your answer?

If you have any further questions, please don't hesitate to contact our customer service team. We're always happy to help!